Navigator online help

View Single Sign On user account

Once a Single Sign On (SSO) user account is created, the user is added to the list of user accounts. You must open the user account to view the user demographic information (name, Unique user identifier, email, address, etc.) and the list of roles assigned to the user account.

View an SSO user account

1. Search for the desired user account you wish to view. See Search User Accounts.
2. Select the View button.

The User account page is displayed.

Disable a user account

Admin users can disable a user account to prevent users from accessing Navigator applications. User accounts in all statuses (Pending, Locked, Reset, and Active) can be disabled.

Note If you need to disable an Organizations user account, you MUST disable the user account from within Organizations User Management. If you disable an Organizations user account within Navigator User Management, the user is unable to log on to Navigator, but the user account still appears as enabled within Organizations User Management. If you disable the user account within Organizations User Management the user account is disabled in both User Management lists.

1. View the desired user account.
2. Select the Manage Account drop-down menu button and select Disable account from the menu.

   

A message states the user account was successfully disabled, and the drop-down menu changes to allow you to enable the account.

Enable a user account

1. Show only disabled user accounts.
2. Locate the desired user account in the list.
3. View the user account.
4. Select the Manage Account drop-down menu button and select Enable account from the menu.

   

A message states the user account was successfully enabled, and the status display changes to the previous state the user account was in prior to being disabled. Verify the user's account status to determine if additional action is required.

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